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Technical Support

Technical Support

Before sending a technical support request, please check the following FAQs (frequently asked questions):

I have trouble installing your Bible programs. Where can I get complete installation instructions?

I can't send you my comments from your Web site. Therefore, I can't tell you about this technical problem... Am I stuck?

If you don't find your problem in the list above, tell us about it through this short form. We will try to answer you within a few days.

Technical Support Request

Your name:


Your e-mail address:
(Please make sure to enter your email address correctly.)


Which operating system do you use?


Which browser do you use?


Which software do you have a problem with?


When does the problem arise?


Please describe precisely your problem in the following box:

Please allow us a few days to answer your request.

I have trouble installing your Bible programs. Where can I get complete installation instructions?

Cyberspace Ministry produce software (Bible study guides, games...) helping people discover the wonderful message contained in the Word of God. Our programs for PC are entirely free (except the versions on CD), and are available to everyone to download from our Web site, in the section Our Products.

Here are the detailed instructions to install our free downloadable Bible software on your computer.

  1. Double-click on the file you have downloaded:

    - ARMORGOD.EXE   (for the program Quest for God's Armor - regular version)
    - WBIMAKJV.EXE   (for the program Bible in Mind - demo version)
    - SP-GIFTS.EXE   (for the program A Gift for Everyone - regular version)
    - WMT-NKJV.EXE   (for the program The Moment of Truth - regular version)
    - WFUTNKJV.EXE   (for the program If I Were Told the Future - regular version)

    For a complete list of the files names for our other Bible programs, please click here.


  2. Then, a window will appear saying:

    - Unzip to folder \temp\armorgod   (for Quest for God's Armor - regular version)
    - Unzip to folder \temp\wbimdemo   (for Bible in Mind - demo version)
    - Unzip to folder \temp\sp-gifts   (for A Gift for Everyone - regular version)
    - Unzip to folder \temp\wmt-nkjv   (for The Moment of Truth - regular version)
    - Unzip to folder \temp\wfutnkjv   (for If I Were Told the Future - regular version)


  3. Don't change this folder, and click on the button UNZIP.


  4. When all the files are unzipped, click on the button CLOSE.


  5. Then, go to the temporary folder where the files were unzipped (see step #2), and double-click on the file SETUP.EXE.


  6. A screen will appear, asking:

    - Please enter the drive or path containing Quest for God's Armor source files.
    - Please enter the drive or path containing Bible in Mind source files.
    - Please enter the drive or path containing A Gift For Everyone source files.
    - Please enter the drive or path containing The Moment of Truth source files.
    - Please enter the drive or path containing If I Were Told the Future source files.

    Press CONTINUE.


  7. The next screen asks:

    If you want to install "Name of the Program" in a different directory and/or drive, type the name of the directory.

    - For the program Quest for God's Armor, type C:\QUEST
    - For the program Bible in Mind, type C:\BMIND
    - For the program A Gift For Everyone, type C:\SPI-GIFT
    - For the program The Moment of Truth, type C:\TRUTH
    - For the program If I Were Told the Future, type C:\FUTURE

    Important note: Do NOT install the program in the temporary directory where SETUP.EXE and the other installation files are, because the files will be mixed up, and the installation won't work correctly.

    Then press CONTINUE.


  8. The installation will proceed. When the installation is completed, you can start the program by double-clicking on the icon. You can also find the program placed in the START - PROGRAM menu (in Windows 95 or higher), under the title Cyberspace Ministry.

    Once the installation is completed and you have tested the software, you can delete the files that are placed in the temporary directory, because they are only installation files, and they are no longer needed.

    If you have other questions, or some comments, please feel free to share them with us by clicking here.

I can't send you my comments from your Web site. Therefore I can't tell you about this technical problem... Am I stuck?

Your Web browser may not support the mailto option which allows you to send us your comments and technical problems.

In that case, you just have to use your mail program to communicate with us. Our e-mail address is:

cybermin@abacom.com

Click here to send us your questions or comments about our Web site and products.
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